Privacy Policy

1. Information We Collect

• Personal and Company Information: Name, email, phone, billing info, and other identifiers.
• Account Information: Username, password, preferences, and data entered in the software.
• Usage Data: IP address, browser, device info, pages visited, timestamps.
• Payment Information: Payment details for purchases.

2. How We Use Your Information

• To deliver, operate, and improve our Services.
• To send service updates, alerts, and administrative messages.
• To process billing and manage accounts.
• To send promotional communications (opt-in only).
• To comply with legal obligations or protect legal rights.

3. Sharing Your Information

• Service Providers: Hosting, payments, support platforms.
• Legal Obligations: Compliance with law or protection of rights.
• Business Transfers: In mergers or acquisitions.

4. Data Retention

We retain personal data as long as needed to provide Services and meet legal or business requirements. If you delete your account, some data may be retained as required by law.

5. Security

We use reasonable safeguards to protect your data, but no method is 100% secure. We cannot guarantee absolute security.

6. Your Data Rights and Choices

• Access and Correction: Request updates or corrections to your data.
• Deletion: Request deletion, subject to legal exceptions.
• Opt-Out: Unsubscribe from marketing communications.
• Data Portability: Request a copy of your data in machine-readable format.

To exercise these rights, contact us at jrobinson@terp2go.com.

7. International Data Transfers

If you access our Services from outside the U.S., your data may be transferred to and processed in countries with different data protection laws.

8. Children's Privacy

Our Services may be used by children under 13 in educational settings. We comply with COPPA and other laws regarding children’s data.

Collection of Personal Information

We may collect name, email, student ID, and other necessary data to support educational services.

Parental Consent

• How Consent is Obtained: Via consent form or email verification.
• Right to Revoke Consent: Parents may withdraw consent and request deletion.

Use of Information

Used solely for educational purposes. No marketing or non-educational use.

Data Sharing

• Service Providers: Under strict privacy contracts.
• Educational Institutions: Only anonymized or aggregated data unless legally required.

Data Retention and Deletion

Retained only as long as needed. Parents may request deletion at any time.

Rights of Parents and Guardians

• Access and Review: Request and update child’s data.
• Request Deletion: Contact jrobinson@terp2go.com to delete child’s data.

9. Changes to This Privacy Policy

We may update this Privacy Policy. Material changes will be noted by updating the “Last Updated” date and may include additional notice.

10. Contact Us

If you have questions or concerns, contact us at:

Terp2Go, Rialto, CA
Email: jrobinson@terp2go.com
Phone: 317-332-4913